Current Opportunities
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SALES/SALES MANAGEMENT POSITIONS
PRE and POST-SALES/SERVICES DELIVERY OPENINGS
MARKETING/PRODUCT MANAGEMENT OPENINGS
IT MANAGEMENT/ENGINEERING/SOFTWARE DEVELOPMENT OPENINGS
HUMAN RESOURCES AND FINANCE OPENINGS
SALES/SALES MANAGEMENT POSITIONS
Sales Executive - Contact Centre Solutions -
Toronto
Position Summary
This enterprise sales position focuses on selling mission critical
Customer Interaction Management and Interactive Voice Response (IVR) solutions
to Medium and large enterprise clients. Sales Executive is responsible for
developing revenue through New Business Generation, Strategic Account
Development, Installed Base Account Management and Partner sales. This role
provides an excellent opportunity for a Pre-sales specialist to make the move
into a full-fledged sales role or for a sales rep with only a few years of
experience to take their career to the next level. to take their sales career to
the next level.
Duties & Responsibilities
· Meet quarterly and annual sales targets and maintain a corresponding
sales funnel. Managing customers and pipeline as account base grows
· Accurately developing and managing forecasts, while properly communicating
progress against those forecasts
· Prospecting, qualifying and developing new customer sales opportunities
· Driving growth by identifying and closing new business and market
opportunities
· Enhancing and optimizing business with current customers
· Responsible for proactive outbound programs and lead generation
· Qualifying leads and focusing on maximizing profits and revenue
· Securing necessary in-house resources to present customers with full technical
detail regarding features and functionality
· Consulting with prospective customers to develop best solution for business
needs
· Developing reference accounts
· Provide onsite and remote presentations.
· Attend tradeshows and other events as required to stimulate opportunity
generation.
· Prepares regular sales activity reports as required
Education
College or University level education in business/marketing or
equivalent experience.
Experience
· from 2-5+ years of sales or pre-sales experience, selling enterprise solutions
is required. Knowledge of SaaS selling would be an added bonus.
· A proven track record in sales/pre-sales is a must.
· Results-driven individual with consultative sales experience in the contact
center industry
· Thorough knowledge of contact center technologies, including IVR and CTI
· Demonstrated ability to succeed at the most senior levels within organizations
· Aptitude for recognizing the customers' pain and identifying the appropriate
solutions to complex issues
· Exceptional communications, presentation, and negotiation skills
· Proven track record of delivering new business revenue against sales targets
· Willingness and drive to build a new territory
Compensation: Base salary $50-80,000, target income
$100-150,000
Location: Toronto, some travel across Canada will be required
Account
Managers – Retail Systems - Montreal
Join a
significant international player in the tier two retail solutions space
(i.e., chains in the $60-300m in revenue and/or 75-300 stores) as they
grow across
Reports to: VP Sales
Role:
- Achieve sales revenue and GP target from assigned territory and industry segment
- Develops and implements strategies to increasing revenue and GP from assigned territory
Key Responsibility Areas:
- Achieves annual and quarterly revenue and GP targets
- Identifies and documents account organization structure including all decision makers and decision influencers involved with Our products and services
- Establishes and maintains effective relationships with all account decision makers and decision influencers involved with our products and services
- Establishes, implements, and documents sales strategies to penetrate accounts through multiple decision layers and identifies new product and service opportunities
- Establishes, implements, and documents sales strategies to introduce all our products and services to account decision makers and decision influencers
· Develops forecasts and funnel reports and update customer data into the CRM system
· Completes reporting documentation including monthly account profile reports
· Maintains up-to-date understanding of our products, services and target industries
· Develops and coordinates presentations for our products and services.
· Ensures that proper technical and administration services are provided by our support staff.
- Operates within expense and budget guidelines
· Operates within the our administration, contractual, and technical guidelines
Skills/Knowledge/Experience Required:
Track Record
· 5 + years of progressively more successful sales experience.
· 5 + years track record of achieving and exceeding progressively larger revenue and GP targets.
· 5 + years track record selling $1M+ software solutions to medium-size and large Canadian retail customers.
· 5 + years track record selling $1M annual services contracts to medium-size and large Canadian retail customers
- 3 + years experience with complex selling and strategic selling methodologies
Proven Ability
Proven ability to:
- penetrate accounts through multiple decision layers to search for and identify new product and services opportunities
- establish and maintain effective long-term relationships with business decision-makers and decision influencers
- up sell and cross sell all our products and services
- work autonomously
- strong negotiation skills
Application & Technology Knowledge
- Solid understanding of retail applications including Wan and LAN connectivity, POS hardware, POS Services, typical in-store applications, head office merchandising applications, and ERP applications.
- Reasonable understanding of retail technology solutions
- Ability to quickly acquire superior knowledge and expertise in all our products and services
Education
- University education in business or technology
Location:
Compensation: $80,000 base salary, expected earnings $160,000+
Auto Dealer Solution Software Sales Agent - Vancouver, B.C.
Our client is an IBM Premier Business Partner - System & Software,
with more than 30 years experience in implementation, development
and technical support. Over the years, they have developed and
implemented a software solution customized to the needs of the
Automotive Dealership Industry. This software product has now been
certified by a vast number of automotive manufacturers.
Due to the expansion of its territory through
As a Sales Agent, you will be responsible for all the Sales Cycle in
the
This is a position remunerated on a commission basis only. For each
sale, you will be entitled to a substantial commission. Certain
expenses will be paid by our client within the frame of canvassing
work and also upon training on their software. Our client provides
all the administrative support, logistic and marketing required in
your functions.
The successful candidate will have more than five years in the Sales
field. Knowledge of the car and truck dealership field is an asset.
Location: Greater Vancouver B.C.
Compensation: Expected revenue year 1: $60,000, second year: $100,000+
PRE and POST-SALES/SERVICES DELIVERY OPENINGS
No openings at present
MARKETING/PRODUCT MANAGEMENT OPENINGS
Product Manager - Wealth Management - Toronto (On Hold until August 2010)
Job Description:
Our client is an international vendor of wealth management solution supplying the banking and brokerage marketplace.
The Product Manager owns one or more products in the company’s product portfolio. In this capacity, the Product Manager is responsible for the product planning and execution throughout the product lifecycle, including ensuring that the products support the company's overall strategy and goals. The Product Manager defines and drives product releases and acts as the intermediary between Product Marketing (representing customers, Sales and Marketing), Development, Testing and Delivery Services. The Product Manager reports directly to the VP of Product Management.
Key Responsibilities:
· Develops, maintains and communicates the Internal Product Roadmap, describing release content and the internal view of strategy/rationale supporting it.
· Manages processes and tools for organizing and tracking input from prospects, customers, and team members to easily recall and leverage this information during key points in development process.
· Working closely with Development, creates detailed release plans, defining release content (software, standard configuration settings, documentation, installation/migration/implementation tools, training) , development costs and schedules.
· Reviews and approves detailed product specifications and related analysis deliverables.
· Conducts regular project reviews with Development to ensure product functionality is being developed according to the product specifications, and that release milestones and costs are on target.
· Manages and coordinates delivery of all release content to appropriate downstream groups, including proactively communicating schedules, deliverable information and downstream implications.
· Acts as a primary, detailed, hands-on expert of the product.
· Ensures Delivery Services and Customers Services are properly trained in the product and markets.
· May direct Product Analysts in the detailed work required to achieve the above.
Competencies:
· Excellent skills in business management, planning, decision-making, leadership and communication.
· Proven ability to relate effectively with all levels of management and influence decisions.
· Exceptional listening and communication skills, with the ability to effectively communicate and clarify requirements and expectations and present ideas to cross-functional team.
· Proven ability to influence cross-functional teams without formal authority.
· Proven ability to articulate complex business issues clearly.
· Demonstrated success defining and launching excellent products
Qualifications:
· 5+ years functioning as a software product manager. Full understanding of product life-cycles and project management is required.
· 10+ years of experience in positions in Software Development
· 2+ years experience in the Wealth Management / Securities Industry. A good knowledge of market segments, industry trends and business processes will be highly beneficial.
· Must be able to travel 20% of the time
· Superior analytical skills for assessing market opportunities and competition.
· BS in Engineering/Computer Science or equivalent
· Leadership experience, including demonstrated consensus building, team member respect, negotiation, and resolve.
· Excellent writing and presentation skills.
· Strong interpersonal skills with the ability to work internally, across marketing, sales, engineering, customer support, operations, and quality assurance, and externally across non-technical, technical, professional and executive levels.
Compensation: Base salary $115-$125k base, plus up to a $25k bonus and 4 week's vacation.
IT MANAGEMENT/ENGINEERING/TECHNOLOGY SOFTWARE DEVELOPMENT OPENINGS
Analog Design
Engineer/Characterization Specialist - Semiconductors (Toronto)
Scope
The candidate will design and
lay out advanced analog circuits and, as required, lead analog
characterization of new products, develop and maintain methodologies and scripts
for efficient and accurate characterization.
Key Accountability Areas
1. Design/layout of new analog blocks which meet specifications provided by
senior designers.
2. Development and maintenance of RF/analog characterization methodologies and
scripts. Timely characterization of new analog/mixed-signal products.
3. Clear documentation of design and characterization results and distribution
to team. Organize team meetings to discuss findings.
4. Work with block designers to analyse documented results and suggest
improvements
Typical Activities
Design, simulation, layout and verification of new circuits
Lab measurements of high-speed and high-performance circuits and systems
Development of Perl and other scripts for automation of lab characterization
Confirming simulations to pinpoint design weaknesses
Conduct and participate in detailed design and characterization reviews.
Communicate with appropriate frequency and detail to superiors, peers and
subordinates.
Requirements
Three years design experience or masters degree in analog circuit related field
Strong background of analog circuit measurement, experience with high-speed lab
equipment such as spectrum analyzers, oscilloscopes etc.
Quick learner, aptitude for scripting
Well organized, excellent technical communications skills
Familiarity with analog design techniques, circuit fundamentals for LNA, PLL,
ADC, DAC, biasing, as well as matching and reliability issues. Understanding of
the effects of circuit non-idealities on circuit performance
Understanding of RF concepts such as impedance matching, parasitic effects and
parasitic
minimization techniques
Familiarity with Cadence Virtuoso design and layout software
Ability to work in a team environment sharing common goals, strategies and
information.
Ability to organize work and deliver to schedule.
Success Indicators
Design of analog/mixed-signal circuits which meet
specifications, within allotted time
Development and enhancement of characterization scripts and methodologies
Timely characterization of analog circuits
Feedback to circuit designers leading to design performance and/or yield
improvements
A well-organized results database
Compensation:
CDN$70-90K base
salary
Location:
Toronto
Senior Systems Engineers (6 to 12 month Contract) - Toronto
Our client empowers leading enterprises to adopt new standards of technologies that drive their business to new heights. They are a Microsoft partner. Their core services include software development and testing, system deployment, lab support. They are currently expanding their team of domain experts in each of these areas.
This contract represents an excellent opportunity to gain training and experience in one of Microsoft’s hottest new technologies, MEDIA ROOM. Mediaroom is Microsoft's award-winning Internet Protocol Television (IPTV) software platform. With Microsoft Mediaroom, service providers can deliver a superior experience, with advanced digital TV features and multimedia capabilities. This is truly one of the hottest tools in the IT marketplace right now.
Description
Support Windows application in pre-Production labs. The job entails the ability to understand and troubleshoot a large complex system and create disciplined process procedures to Change, Operate, Support, and Optimize. The engineer will be trained by experts and must be willing to travel on-site to work directly with the client in Toronto, ON
Skills necessary
- 5+ years administering Windows pre/production labs consisting of IIS, SQL server, ADS, MOM
- Expert troubleshooting skills with Ethereal, IIS logs, Event logs, Perfmon, SQL Profiler (desired)
- Experience programming in .NET framework (C#, VB.NET) desired
- Experience with multicast networking infrastructures desired
- Understanding of Best Practices in IT Operations and Service Provider Operations to deliver carrier class lifecycle management
- Ability to work directly with customers - professionalism, responsiveness, service orientation
- Excellent verbal and written communications
- Ability to translate customer pain points into solutions
- Experience with MS-Mediaroom not required but highly desirable
Education Background
- MCSE, MCDBA, CCNA preferred
- Degree in computer science or EE engineering preferred
Location: one in Toronto, ON
Compensation: Approximately $50/hour
RF Applications Engineer -
Semiconductors - Toronto
Scope
Utilize previous customer support,
product definition and creation, and television system knowledge to
enable our customers to move from evaluation to production as smoothly as
possible.
Key Accountability Areas
1. Adapt IC products to customer television tuner system requirements. Educate
customers on product benefits.
2. Facilitate continuous improvement of the firm's expertise in RF-level system
design.
3. Ensure that new customer products meet specifications and are developed
expeditiously.
Typical Activities
Conceptualize, design, and debug RF board level system designs using standard
components and company products.
Use television testing equipment to duplicate and debug customer problems
interfacing with
engineering where necessary.
On-site, email and telephone customer support.
Define and prepare technical documentation, training material and other
collateral for engineering
and sales support teams.
Participate and drive internal and customer design reviews.
Requirements
-Experience with Canned Tuners and
Tracking Systems Filters is highly desirable.
-Bachelors or Masters degree in Electrical Engineering.
-10+ years of industry experience in RF design.
-Expertise in RF television system design and debug. Analog baseband circuit
design will be an asset. Software and FPGA experience desirable.
-Sound understanding of engineering development methodology and process.
-Proven track record interacting with customers.
-Superior interpersonal and communication skills.
-Moderate to significant travel.
Location:
Toronto
Compensation: base salary $120,000
Senior Systems Engineer (6 to 12 month Contract) - St. John's, N.B.
Our client empowers leading enterprises to adopt new standards of technologies that drive their business to new heights. They are a Microsoft partner. Their core services include software development and testing, system deployment, lab support. They are currently expanding their team of domain experts in each of these areas.
This contract represents an excellent opportunity to gain training and experience in one of Microsoft's hottest new technologies. The client will train the candid ate in this new area or expertise and once completed, there is a high likelihood for a renewal at a more senior rate.
Description
Support Windows application in pre-Production labs. The job entails the
ability to understand and troubleshoot a large complex system and create
disciplined process procedures to Change, Operate, Support, and
Optimize. The engineer will be trained by experts and must be willing to
travel on-site to work directly with the client in St. John's, N.B.
Skills necessary
- 5+ years administering Windows pre/production labs consisting
of IIS, SQL server, ADS, MOM
- Expert troubleshooting skills with Ethereal, IIS logs, Event
logs, Perfmon, SQL Profiler (desired)
- Experience programming in .NET framework (C#, VB.NET) desired
- Experience with multicast networking infrastructures desired
- Understanding of Best Practices in IT Operations and Service
Provider Operations to deliver carrier class lifecycle
management
- Ability to work directly with customers - professionalism,
responsiveness, service orientation
- Excellent verbal and written communications
- Ability to translate customer pain points into solutions
Education Background
- MCSE, MCDBA, CCNA preferred
- Degree in computer science or EE engineering preferred
Location:
St. John's, N.B.
Compensation:
Approximately $50/hour
Senior Product Engineer - Semiconductors - Toronto
Scope
Our rapidly
growing business supplying ICs for electronic products requires a versatile and
energetic contributor to ensure that cost-effective product reliability/quality
goals are achieved. The ideal candidate has "end
to end" exposure from the design test/quality phase through to off-shore
production. They are looking for at least 10 years total experience, with at
least 3 years as product engineer on multiple products. Candidates
require breadth of experience on both design (70%) and manufacture
(30%) and should have resolved a wide range
of production problems and had full accountability for maintaining yields.
Mandarin is an asset but with good English communication skills as well.
Strong interpersonal skills are required to coordinate issues among various
engineering design teams. In depth knowledge of test is also beneficial.
Key Accountability Areas
Find methods to reduce product cost by “designing in” manufacturability.
Find methods to reduce product cost by improving the manufacturing process.
Resolve customer manufacturing/quality issues.
Typical Activities
-Support component packaging development for new IC products.
Work with test, design, and applications engineering on characterization of new products.
-Interact with marketing, sales and design engineering to coordinate NPI (New Product Introduction) activities related to customer manufacturing requirements.
-Participate in the development and continuous improvement of the company quality management system.
-Work with the cross-functional engineering teams to ensure ICs are optimised for testability, manufacturability, and reliability.
-Track subcontractor process yields, maintain reports, and investigate variances from expected yield targets.
-
Help resolve customer queries.-Plan, schedule, and implement product qualification activities.
Requirements
- Minimum Bachelor’s degree in Electrical Engineering with 5 or more years of work experience in the semiconductor industry, specifically in product engineering, ATE test, design, or quality and reliability.
- S
trong experience in NPI.
Areas of knowledge/experience:
o Assembly
o Failure Analysis
o Packaging
o Reliability
o Analog or Mixed-Signal Test
o Wafer Fabrication
o Production Test
- Willing to travel up to 25% in support of subcontractor sourcing requirements.
- Strong written and oral communication skills.
Location: Toronto (must be willing to relo quickly if required)
Compensation:
Base salary $90,000 to $110,000 plus stock options
Quality Assurance Analyst for Financial Application - Toronto (On Hold until end July 2010)
Job Description:
Our client requires an experienced Quality Assurance Analyst to participate in all phases of the software development lifecycle including developing test strategies, defining test cases, executing and automating tests, defining and executing regression tests and tracking the results.
Key Responsibilities:
· Define and create test cases and test data.
· Identify, analyze and document defects, questionable functions, errors, and inconsistencies in software program functions, outputs, online screens and content.
· Develop testing strategies and write test plans and cases.
· Perform functionality, regression and load testing.
· Document and track results.
· Participate in the configuration of hardware and software environments for testing.
· Installs, maintains and uses testing software programs as required.
· Participate in the development and maintenance of an automated testing methodology and a test cases library.
Competencies:
- 3 or more years of experience in a formal software testing environment preferably with financial applications performing functional testing.
Qualifications:
- Prefer candidates with some wealth/portfolio management knowledge
Compensation:
Base salary $70-75,000 plus 4 weeks vacationSenior Systems Engineer
(6 to 12 month Contract) - Ottawa
This contract represents an excellent opportunity to gain training and experience in one of Microsoft's hottest new technologies, MEDIA ROOM. Mediaroom is Microsoft's award-winning Internet Protocol Television (IPTV) software platform. With Microsoft Mediaroom, service providers can deliver a superior experience, with advanced digital TV features and multimedia capabilities. This is truly one of the hottest tools in the IT marketplace right now.
Description
Support Windows application in pre-Production labs. The job entails the ability to understand and troubleshoot a large complex system and create disciplined process procedures to Change, Operate, Support, and Optimize. The engineer will be trained by experts and must be willing to travel on-site to work directly with the client in Ottawa, ON
Skills necessary
- 5+ years administering Windows pre/production labs consisting of IIS, SQL server, ADS, MOM
- Expert troubleshooting skills with Ethereal, IIS logs, Event logs, Perfmon, SQL Profiler (desired)
- Experience programming in .NET framework (C#, VB.NET) desired
- Experience with multicast networking infrastructures desired
- Understanding of Best Practices in IT Operations and Service Provider Operations to deliver carrier class lifecycle management
- Ability to work directly with customers - professionalism, responsiveness, service orientation
- Excellent verbal and written communications
- Ability to translate customer pain points into solutions
- Experience with MS-Mediaroom not required but highly desirable
Education Background
- MCSE, MCDBA, CCNA preferred
- Degree in computer science or EE engineering preferred
Location:
Ottawa, ON
Compensation: Approximately $50/hour
Senior Systems Engineer (6 to 12 month Contracts) - Edmonton, AB
Our client’s is a California-based Systems Integrator working with leading edge technologies. They are a Microsoft Partner and this contract represents and excellent opportunity to gain training and experience in one of Microsoft’s hottest technologies.
This contract represents an excellent opportunity to gain training and experience in one of Microsoft’s hottest new technologies, MEDIA ROOM. Mediaroom is Microsoft's award-winning Internet Protocol Television (IPTV) software platform. With Microsoft Mediaroom, service providers can deliver a superior experience, with advanced digital TV features and multimedia capabilities.
Job Description
Support Windows application in pre-Production labs. The job entails the ability to understand and troubleshoot a large complex system and create disciplined process procedures to Change, Operate, Support, and Optimize. The engineer will be trained by experts and must be willing to travel on-site to work directly with the Client in Edmonton.
Skills necessary
- 5+ years administering Windows pre/production labs consisting of IIS, SQL server, ADS, MOM
- Expert troubleshooting skills with Ethereal, IIS logs, Event logs, Perfmon, SQL Profiler (desired)
- Experience programming in .NET framework (C#, VB.NET) desired
- Experience with multicast networking infrastructures desired
- Understanding of Best Practices in IT Operations and Service Provider Operations to deliver carrier class lifecycle management
- Ability to work directly with customers - professionalism, responsiveness, service orientation
- Excellent verbal and written communications
- Ability to translate customer pain points into solutions
Education Background
- MCSE, MCDBA, CCNA preferred
- Degree in computer science or EE engineering preferred
Locations: Edmonton, AB
Senior Systems Engineer (6 to 12 month Contract) - San Ramon, CA
Our client's mission is to empower Internet
Protocol Television (IPTV) operators and vendors. They are a Microsoft
Mediaroom partner. Their core services include software development and
testing, system deployment, lab support. They are currently expanding
their team of IPTV domain experts in each of these areas.
This contract represents an excellent opportunity to gain training and
experience in one of Microsoft's hottest technologies. For more
information about Microsoft Mediaroom visit
http://www.microsoft.com/tv/default.mspx
Job
Description
Support Windows application in pre-Production labs. The job entails the
ability to understand and troubleshoot a large complex system and create
disciplined process procedures to Change, Operate, Support, and
Optimize. The engineer will be trained by experts and must be willing to
travel on-site to work directly with the Client at San Ramon, CA.
Skills
necessary
- 5+ years administering Windows pre/production labs consisting of IIS,
SQL server, ADS, MOM
- Expert troubleshooting skills with Ethereal, IIS logs, Event logs,
Perfmon, SQL Profiler (desired)
- Experience programming in .NET framework (C#, VB.NET) desired
- Experience with multicast networking infrastructures desired
- Understanding of Best Practices in IT Operations and Service Provider
Operations to deliver carrier class lifecycle management
- Ability to work directly with customers - professionalism,
responsiveness, service orientation
- Excellent verbal and written communications
- Ability to translate customer pain points into solutions
Education Background
- MCSE, MCDBA, CCNA preferred
- Degree in computer science or EE engineering preferred
- Experience with MS-Mediaroom not required but highly desirable
Location: San Ramon, CA
Compensation: Approximately $50/hour
HUMAN RESOURCES AND FINANCE OPENINGS
No openings at present
IMPORTANT NOTES TO APPLICANTS: Due to the large number of responses we receive to our job openings, only those applicants with a close fit in experience, educational requirements, and qualifications will be acknowledged for these specific positions.
In order to apply for one of these Canadian or American positions, we require that you are either a citizen or a holder of a valid work permit for the relevant country. We are not in the business of assisting immigration to North America from abroad.
If you would care to express an interest in future positions within our organization, please send a one page cover letter and MS-Word resume to info@technix.ca . If you fit a position with one of our clients, now or in the future, we will definitely make contact with you!